Our Goal is 100% Customer Satisfaction

See what our customers are saying about Jack Rabbit

jessica dorsey
July 24, 2017
I have been using Jack Rabbit Storage unit for a couple of months now. The staff is friendly and accommodating. Recently there was a little incident to where my belongings got damaged. Thanks to the management team and staff, they called me immediately to come in, asses the damage and they moved my stuff to a different unit. They also paid for the stuff that was unrepairable without me even having to ask. I recommend this place to any one looking for a good storage place read more...
roger stephens
July 20, 2017
Roger Hamblin and Cindy Gorrell gave us excellent and quality service. It was a true "Jack Rabbit" experience! My wife and I received quality customer service, friendliness, and such care at point of need. read more...
Maxim Clear
July 18, 2017
Great rates, and motivation to serve the customer's needs. The manager happily offered his personal tool kit when a friend of mine needed to remove his car battery connection for long term storage which was cool. read more...
Stacia Cain
July 15, 2017
I love both Brenda and Kennedy they are really nice and they keep the place clean if you're looking for a place to store your things go the Jack Rabbit on birdneck rd read more...
Monique Wells
July 12, 2017
I really enjoy having my storage unit at this facility. They are clean and secure so I know my things are completely safe and sound. I also love that they do automatic debit it makes it one less thing I have to worry about. If I've ever had any questions or needed any assistance there has always been someone there to help and their staff is always friendly. read more...
s p
July 11, 2017
Staff very kind and professional. Unit clean, location convenient, prices competitive. Can't imagine going anywhere else. I was in and out in about ten minutes. Five stars! read more...
Crystal Baines
July 10, 2017
Wonderful storage space! Carol is very friendly and helpful! They do offer a free truck when moving. Security is great and very friendly! Thanks! read more...
Rachel Allen
July 5, 2017
I highly recommend this location - my employer suggested I rent at this location since they are very easy going. Mike and his team do all that they can to insure you are left with no questions upon signing their contract (the contract is very fair, and even comes with insurance coverage for your items). They also offer to email, text, or call to remind you when your monthly bill is coming up soon so you will avoid the late fee. Mike even brought us out bottles of cold water while we were moving my things into my storage unit this past May! Super nice team, super clean storage unit with no questionable odors or leaks. Very happy with my choice of Jack Rabbit at Hilltop! 5 stars for sure!! read more...
Sherry Barner
July 3, 2017
Very nice people in the office. They present everything on a professional and understandable manner. The prices are reasonable. read more...
Jana B.
July 3, 2017
I would highly recommend Jack Rabbit Storage on Jack Rabbit Rd!! Managers Penny and Mike were nothing but personable and helpful throughout the whole process. Penny helped explain how the storing process works and Mike not only helped me choose the right size unit for my things so I wasn't paying for more than I needed, but got me free pallets for the floor to keep my boxes dry. He was also flexible, letting me pick up the complimentary truck the night before to make my move as seemless as possible. I would tell anyone to store with the Jack Rabbit Rd location --- I got great service for a good price and feel very confident storing my belongings there!! read more...