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Jack Rabbit Self Storage - Birdneck Rd

109 North Birdneck Road, Virginia Beach, VA 23451

Office Hours Closes in 17min
  • Daily9am - 9pm
Gate Hours Closes in 17min
  • Daily7am - 9pm
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Storage Customer Reviews

Evelyn Kelly

1 year ago
I needed a storage unit for a few months ... Stopped by and met Brenda and Kennedy, managers. They were very welcoming answering all my questions. The facility is very clean and well maintained. The 24 hour staff was always around and could assist with any need I had. I recommend the Birdneck Jack Rabbit! Thanks, Brenda and Kennedy!

Wanda Lavender

11 months ago
Went in after normal hours and was able to get a unit with a monthly special of first month free. Awesome

David bentley

1 year ago
Went to get a storage unit and was helped completely by Gabrielle. Quick and painless. I will tell all my friends

Amie Harrell

1 year ago
Brenda is fabulous! She was efficient, professional, and very friendly. I am very happy with my experience and am confident I made the right choice in storage rental companies.

Stephen Woodson

1 year ago
Glad to have chosen this storage location. It seems like it might be a bit more expensive than other places, but well worth it for cleanliness, organization, ease of access, and especially customer service. I want to give a special shout-out to Ted Logue the security guard, and Lee (sp?) for phone customer service. Both have been very helpful and have gone out of their way to make sure I have a good experience.

Bess Avery

9 months ago
Mike, Eddie, and Beth were so very helpful getting us moved into a better unit. VERY COURTEOUS AND HELPFUL, We highly recommend this facility, Unit J554!

Sharnet Mcbean

7 months ago
Miss Bailey exhibits excellent customer service skills , Great job !!!

April Murphy

7 months ago
Bailey was wondering in helping me select a storage unit, quickly and at the best rate I was able to find!! Facility was clean and easy to access. Highly recommend!

Kenneth Motley

7 months ago
Nice facility, bailey at the front desk helped me out. Got me a great deal, and the storage just right for my needs.

C. A. Murchison

6 months ago
I was extremely impressed by Bailey at this location, not only was she knowledgeable and accommodating, she went above and beyond my expectations when I visited this place of business. Excellent customer and a secure environment. I would definitely recommend that you patronize this storage facility. Thank you Bailey for exuding excellence in your position at Jack Rabbit.

Surrown Sound

6 months ago
Today I visited this location and had a delightful experience with Bailey. She was very friendly, prompt, and did a great job getting me in and out the door. I would highly recommend this location for storage purposes to anyone in the area. They do a great job communicating and have affordable rates. A+ service!

Ryan McKenney

5 months ago
We loved our experience at Jack Rabbit! Bailey gave us great service and we highly recommend this company! Truck is free with unit, which was a great bonus! Thank you Bailey and Jack Rabbit!

Katherine Simpson

5 months ago
Jack Rabbit storage is great! Today, I spoke to Bailey on the phone and she helped me navigate the website. She also answered several questions that I had about storage units. She was engaging and polite; very helpful in meeting all of my moving/storage needs. I wouldn't go anywhere else. Thanks Bailey!

chris pickett

5 months ago
Went into the jack rabbit to get some info. I was referred and I only wanted to store my furniture for a couple of weeks. The staff was AMAZING. Pam told me she was new but you definitely couldnt tell with how much she knew and how patient she was with all my questions. Ms Bailey was there as well. She went above and beyond for me. Seriously, Bailey is the best!!!! And saying that is a understatement. Thank you for everything today ladies.

Whitman Sterling

5 months ago
Clean facility. Fair rates. Bailey was exceptionally helpful. Id recommend for storage needs.

Camille Wall

4 months ago
I just wanted to say how incredibly impressed I was with working with Melissa. She went above and beyond today to help me and even went back inside after clocking out to help me again. I cant thank her enough outside of this review to let her know how much her kindness and hospitality meant to my family and I. I highly recommend this location and of course Melissa to anyone, its not everyday you come across a place of business where the employees go above and beyond the way Melissa did today!

Chase Turnquest

4 months ago
Melissa was so amazing!!!! I came in not sure exactly what size unit I needed and a little bit confused about everything... she was so helpful, courteous and polite she made everything easy and painless!!! 10/10 would recommend to anyone who wants a clean professional storage

Samantha White

4 months ago
Melissa was really helpful at Jack Rabbit! She helped us pick the best size unit for what we needed to store, and we loved using the moving truck for an easier move. Melissa even called to remind us to take the lock off of our unit after we moved everything out to make sure they could clean it and not charge us for another month there. Great service!

Naomi Esau

4 months ago
I'm consolidating items from my garage and two other units into one large unit. Melissa was extremely helpful in advising me as to what larger unit, costs, etc. would be best for me. Melissa and Bailey worked very hard to ensure that my move tomorrow will be an easy transition. Professional, knowledgeable, and courteous service was greatly appreciated with all that I have going on.

Jorge Cardenas

4 months ago
Bailey is awesome! She has the most amazing customer service ever! I walked to the storage place without really knowing anything and she explained and helped me with every single step. The Jack Rabbit Storage is clean and convenient with easy access and unbeatable prices. ***THANK YOU VERY MUCH BAILEY***

Patrick Gibson

3 months ago
Bailey is an absolute pleasure to work with not only is she extremely knowledgeable but her customer service is top notch. You wont find a better experience in town! The facility is extremely well taken care of and secure. Great experience.

Donald Deibler

3 months ago
I needed storage between moves from one house to another, Melissa was extremely helpful in assisting me to figure out what size unit would fit my needs best. It was pouring down rain when I showed up, but Melissa had no issues with taking me to see the unit I had picked. The facility is very clean and convenient. I cannot say enough about how helpful Melissa was and still is. She is very helpful, friendly and has been very upbeat personality. Melissa is pure joy to work with.

Stephanie Erwin

1 month ago
Fantastic service! Bailey made me feel welcome and took the burden of moving off our shoulders. She helped me pick the perfect unit for stuff. If you are looking for storage we highly recommend.

J Dean

1 month ago
Bailey is da bomb! She was extremely helpful and accommodating with our requests. We had to push back our move and she made sure to save the unit we wanted until we were ready. Great place if your looking for storage.

Keisha Mathew

2 months ago
Melissa made the moving in process very easy. She was very polite. And the storage units are clean & affordable. So they get 5 stars from me. Now I'm moving out of the storage & Melissa has made this process so easy!!! I would recommend any & every one to come here!!!!

Kate Bellas

1 month ago
Melissa was professional and congenial. She also found the best value for what we need at the time. The overall experience has been very pleasant.

Elijah Scutchings

7 months ago
A Little Pricey But Good Service And Units

Russell Culbertson

5 months ago
This place has been a life saver for me.... clean, courtesy, and very well kept. The staff, Ms.Bailey, was very helpful and help with my assistance of information.
See all Reviews

Storage Facility Amenities10 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • On-site Management
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental