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Jack Rabbit Self Storage - Holland Rd

4293 Holland Road, Virginia Beach, VA 23452

Office Hours Closes in 17min
  • Daily9am - 9pm
Gate Hours Closes in 17min
  • Daily7am - 9pm
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Storage Customer Reviews

sandra miller

1 year ago
I would definitely recommend this place to anyone. So friendly and answered all questions NICELY. Carla was very accommodating and funny too. An overall very pleasant experience .

D Angel

1 year ago
YES!!! My experience at Jack Rabbit was simply amazing. The process was quick, simple, and easy! Roger and Beth assisted me through the process of how to go about operating the gate, how to get to my storage, the simplistic policy and procedures, etc. They took the time out to assist me in the most elaborate way! ALSO, to make this experience even more memorable, Jack Rabbit Holland Road offers, at the time of my rental, a "half off rent for the first two months". I would definitely recommend this storage unit to others! Great service guys! Keep up the amazing work. If I could give you guys a million stars, I would LOL! Thanks again :)

Chris Smith

1 year ago
When there was an accident in the building that I held my items in, the staff was very helpful and accommodating to help move everything that was still able to be salvaged. The renters insurance they offer also came in handy as they were very generous with compensating for everything that was lost. Would definitely recommend people to use their facility and get the renters insurance for those accidents!

Lakeisha Tart

1 year ago
I love this place! They are extremely nice and very informative. It was almost like I knew them forever lol. The prices are great also, definitely recommend.

Nick Williams

10 months ago
Friendly and knowledgeable service. Very quick and efficient in setting up the rental. Highly recommend using this location.

Ashley Rose

9 months ago
The customer service here is absolutely incredible. The staff is super welcoming, friendly and works with your situation. I won't go to another storage facility. I 110% recommend these guys. Thank you!

sharon cronin

9 months ago
Pleasant experience in renting a storage unit. Very informative and an easy transaction.

Heather Elliott

8 months ago
The staff was very helpful.. they helped me find the best storage unit to fit my needs

Jerome Crawford

8 months ago
Came to rent out a space for some small items and both Lee and Coreen were super helping. I appreciated that they wanted to make sure I was in the right sized unit for what needed to be stored. Answered all of my questions without issue and made the renting experience smooth and easy.

Echoe Hurtado

8 months ago
I would 100% recommend Jack Rabbit Storage to anyone looking for a storage unit. Great costumer service, super friendly and welcoming! Answered all our questions, very helpful, and decent prices!

James Andrews

7 months ago
One word. Awesome! Lee is super helpful and the customer service is off the charts. The facility is very very clean and very very organized. Lee took the time to explain the entire process from beginning to end and left nothing out. It's refreshing on this day and age to encounter a business as wonderful as this. Once you come here you'll forget about all other storage facilities... It's the good! I am now a customer for life.

James Andrews

7 months ago
One word. Awesome! Lee is super helpful and the customer service is off the charts. The facility is very very clean and very very organized. Lee took the time to explain the entire process from beginning to end and left nothing out. It's refreshing in this day and age to encounter a business as wonderful as this. Once you come here you'll forget about all other storage facilities... They're that good! I am now a customer for life.

Erica P

7 months ago
This is my second time using jack rabbit storage and it has been a pleasant experience. The staff is very friendly and helpful. The facility is clean and presentable. The free truck rental and specials on the units are a great help! Thank you.

Silly Sisters

5 months ago
Very friendly and helpful. Easy process. Recommend if you need storage.

Debbie Smith

4 months ago
I had a pleasant experience. The staff was very helpful and made sure I chose the right size unit. I'm very impressed with the service and the premises are clean.

Chrissy Milligan

4 months ago
Excellent Customer Service . Very nice will show you different layouts to help you choose which is best for you. Definitely will recommend these guys plus they have plenty of storage. Also will show you the storage space before you even decide to rent it out. Come here theyre awesome.

Nicole S

4 months ago
Outstanding customer service!! Both managers, Lee and Coreen followed up multiple times to make sure I was good to go and if I had any questions. I was busy with my move and their follow up calls made it so that I didnt have to worry about forgetting anything I needed for my storage unit. They also gave a few good tips on how to keep my belongings safe. Much appreciated advice.

Maggie Henson

3 months ago
Lee was so helpful, friendly, and patient with us while we tried to determine what we needed. The security of the facility is great, the office is clean and inviting, and the units are exactly as advertised. We will definitely recommend this facility to others.

Shawn Walker

2 months ago
Life saver!!! I had movers coming from 3 hours away to deliver my goods at another storage facility. Unfortunately they had closed due to weather with NO notification. Jack Rabbit was open and were extremely helpful in getting me a unit for the movers. Absolutely 5 star service!

Leon Minor

2 months ago
Very Satisfied with my experience here @ Jack Rabbit Self Storage Lee is a one of a Kind as well as the the staff. Very pleasant to speak with and definately knowledgeable on what possible works with anyone whose looking for adequate storage. Keep up the good work !!!

dorothy scott

9 months ago
Staff was professional and courteous. Price is average and I really like the discount I got from my leasing office. Thanks Jack Rabbit.

J Edgell

1 week ago
Nice staff,aisha went out of her way to show us many storage units.

JR PANDA

10 months ago
If I could give 0 stars I would. Horrible place with rodent problems. How people are giving 5 stars is beyond me... DO NOT STORE YOUR STUFF HERE --- unless you want your things chewed and defecated on
See all Reviews

Storage Facility Amenities12 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Roll Up Doors
  • Truck Rental