6 storage sizes for rent
Office Hours
Daily9am - 9pm
Gate Hours
Daily7am - 9pm
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Storage Customer Reviews
Stephen C. Jones
1 year ago
Excellent experience with Mike and his team! Always friendly and willing to help out, especially since I receive numerous packages to my unit,
Highly recommend! First class class service, which is rare these days in business.
Beth Perucci
1 year ago
Awesome customer service, Mike explained the whole process and made sure I understood. The other staff I interacted with were helpful. I would recommend this location to everyone.
Pam Flory
1 year ago
I have been storing at this facility for about 5-6 years. Its always very clean and when I call or stop in to make my monthly payment, its always taken care of promptly. Mike, the manager knows me by name. Its a pleasure doing business here. Would highly recommend.
Juny Santo
1 year ago
MANAGER MIKE IS THE FRIENDLIEST MANAGER I HAVE EVER ENCOUNTERED! ALWAYS THERE TO ASSIST IN ANY CONCERNS YOU MAY HAVE. ALWAYS LOOK FORWARD TO HIS GREAT SENSE OF HUMOR. THANKS MIKE !!
Rachel Allen
2 years ago
I highly recommend this location - my employer suggested I rent at this location since they are very easy going. Mike and his team do all that they can to insure you are left with no questions upon signing their contract (the contract is very fair, and even comes with insurance coverage for your items). They also offer to email, text, or call to remind you when your monthly bill is coming up soon so you will avoid the late fee. Mike even brought us out bottles of cold water while we were moving my things into my storage unit this past May! Super nice team, super clean storage unit with no questionable odors or leaks. Very happy with my choice of Jack Rabbit at Hilltop! 5 stars for sure!!
Dorothy Wimberly
1 year ago
They took very good care of me when I got my unit. Listen to all of my needs that I needed. Very helpful and nice. Its super clean and they are super friendly!!!
Diane Warren
1 year ago
I initially came to this location because of convenience, but am glad that I did. Professionalism, Cleanliness and Customer Service is great. I came two months in advance of moving to reserve a unit and the free use of the rental truck. Although the truck at this location was already reserved on the day I needed it, Mike made a point to contact another location to ensure I had the use of a truck. And my unit was freshly painted before I moved in. Can only say good things!
Mike Harrison
1 year ago
Roger went above and beyond for me when I was in a tight spot. Stayed late and hooked me up anyway. Good people here.
Arynn Andrews
1 year ago
Awesome service, professional staff, clean environment. One of a kind facility my family has used for years!! Mike is an awesome manager, very understanding and accommodating. Alan is one of the security guards and does an excellent job. the staff makes this company top notch.
Lynette Andrews
1 year ago
This is a great storage facility. It is clean, organized, and the staff are very helpful. Mike, the manager, is always helpful and the security guard, Alan, always treats us so well. Thank you, Jack Rabbit Hilltop!
Chantal Paddyfoot
1 year ago
The Manager Mike Is awesome he was always available to answer all my questions and made this process seamless. I recommend this place to everyone. Great customer service, good location, and affordable.
Teri Condor
1 year ago
I had such a great experience with this location! Mike, the owner was very helpful and easy to work with as well as Sam the night guard. Their storage rates are reasonable and condition of the units are exceptional as well! If you move within 15 days of your rental agreement you get to use their moving truck for free (with a few exceptions) which I took advantage of and that was a great experience also! Thanks so much Jack Rabbit Storage!
Karen Blanchard
1 year ago
We've been using this facility for quite some time. Penny and Mike are so courteous, helpful and accommodating. The grounds are clean, as are the storage units. Would highly recommend it.
Kirsten Forrester
1 year ago
Really nice staff and the rent is reasonable. The property is kept clean. I never worry about my stuff while its stored here.
Keesha Diaz
1 year ago
Wonderful experience!!! The store manager was so nice and helpful. I was very happy we choose this storage facility! I would absolutely recommend!
Victoria K
1 year ago
Mike was very personable and conversated with me during the whole process and made it super simple!! His customer service was by far exceptional!! He really went above and beyond his duty and made my time there quite pleasant..I got first 2 months half off too...so I feel the price and quality was great...I definitely recommend Jack Rabbit if u r looking for short or long term rental!! Thanks again Mike! Samantha
B. Naff
1 year ago
This is the best storage facility I have dealt with ever. This past week I had a lot of moving I had to do and with Bailey & Melissas help it all went very smoothly. Theyre very friendly and professional and left me with no worries about using their facility. They drove me around to view the unit I was renting and were thorough with all the information I needed to know. They made the process quick and easy. I highly recommend them if you need storage or a moving truck rental.
Gillian Bura
1 year ago
Mike was amazing! Helped me move in quickly, had wonderful customer service, and the facility was perfect. I felt like my property was safe and in good hands the entire time I used the space.
Christina Underwood
11 months ago
Friendly, courteous & helpful staff. Manager even helped me with making the right decision & yes I rented a unit.
Martha White
9 months ago
This Jack Rabbit at Hilltop in Va Beach is truly THE RITZ ofstorage units!!!! The manager Mike is the MOST helpful person you will ever meet . Mike takes customer service to a whole new level. Mike and his security guard Alan have been extremely helpful for years ....way beyond and above expectation ALWAYS !!!! The facility is immaculate...look no further for a storage space !!!!!!!
Emily Bishop
7 months ago
Mike was so helpful getting us all set up! He explained everything about getting started and I feel confident in our choice to rent here!
Angie Finley
8 months ago
Mike Pessolano was wonderful to work with! Great service and the facility is very clean.
Rebecca Whalen
5 months ago
Mike made our moving experience wonderful. He gave us options, and knowledge to make an informed decision that helped us save time, money and reduced contingencies that normally make moving a stressful experience. I cant recommend him and Jack Rabbit enough.
Tynesha Folk
4 months ago
Aisha was prompt, friendly, very knowledgeable and professional. I would recommend this storage facility to everyone.
Fran Johnson
1 month ago
I had a climate-controlled outdoor unit for one year, it was just emptied yesterday. Mike was there to greet me when I moved in and to help with the closure process. He is everything a business owner would want in an employee: professional, knowledgeable, caring, friendly, personable, reliable. Being an on-site facility manager is such a bonus for all the customers who have peace of mind that our stored property is under watchful eyes at all times. If it were possible, I would rate this location 10 stars!
Larry Everett
3 weeks ago
Mike was awesome. Grounds are well kept. Very fair price. Defiantly the go too place for storage.
Lisa O'Neal
1 week ago
Our business has rented a unit from Jack Rabbit Storage at the Hilltop location on Jack Rabbit Road for YEARS. We receive courteous, prompt, and professional service from Mike. If you need a storage unit, you should definitely consider this location. It's easy to get to, right off the First Colonial Road exit, and their units are clean and well kept!!!! This is a great business!
Mark Mosher
2 weeks ago
Mike was very helpful in getting me the best unit for my needs. My unit was clean and in good condition.
Tammy Rounsavell
2 months ago
I don't love that the alley my unit is on has no turn around area. You just have to back out.
Storage Facility Amenities13 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Exterior LED Lighting
- Free Move-In Truck
- Gated Entry
- Interior Hallway
- On-site Management
- Online Bill Pay
- RV, Car, Boat
- Roll Up Doors
- Truck Rental
sk alder
2 years ago