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Jack Rabbit Self-Storage - Hilltop

600 Jack Rabbit Rd, Virginia Beach, VA 23451

Office Hours Closes in 16min
  • Daily9am - 9pm
Gate Hours Closes in 16min
  • Daily7am - 9pm
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Storage Customer Reviews

sk alder

1 year ago
I love this place, so glad I found it!! I just started renting here and am so grateful that I chose this location- they are fantastic! Not only has Mike, the manager been more than kind & helpful, Gabrielle, who works there is wonderful too. The place is so clean, climate controlled & you can even get a free Oreo cookie while you're there. Don't look anywhere else- this is the perfect place!

Stephen C. Jones

1 year ago
Excellent experience with Mike and his team! Always friendly and willing to help out, especially since I receive numerous packages to my unit, Highly recommend! First class class service, which is rare these days in business.

Beth Perucci

1 year ago
Awesome customer service, Mike explained the whole process and made sure I understood. The other staff I interacted with were helpful. I would recommend this location to everyone.

Pam Flory

1 year ago
I have been storing at this facility for about 5-6 years. Its always very clean and when I call or stop in to make my monthly payment, its always taken care of promptly. Mike, the manager knows me by name. Its a pleasure doing business here. Would highly recommend.

Juny Santo

1 year ago
MANAGER MIKE IS THE FRIENDLIEST MANAGER I HAVE EVER ENCOUNTERED! ALWAYS THERE TO ASSIST IN ANY CONCERNS YOU MAY HAVE. ALWAYS LOOK FORWARD TO HIS GREAT SENSE OF HUMOR. THANKS MIKE !!

Rachel Allen

1 year ago
I highly recommend this location - my employer suggested I rent at this location since they are very easy going. Mike and his team do all that they can to insure you are left with no questions upon signing their contract (the contract is very fair, and even comes with insurance coverage for your items). They also offer to email, text, or call to remind you when your monthly bill is coming up soon so you will avoid the late fee. Mike even brought us out bottles of cold water while we were moving my things into my storage unit this past May! Super nice team, super clean storage unit with no questionable odors or leaks. Very happy with my choice of Jack Rabbit at Hilltop! 5 stars for sure!!

Dorothy Wimberly

10 months ago
They took very good care of me when I got my unit. Listen to all of my needs that I needed. Very helpful and nice. Its super clean and they are super friendly!!!

Diane Warren

9 months ago
I initially came to this location because of convenience, but am glad that I did. Professionalism, Cleanliness and Customer Service is great. I came two months in advance of moving to reserve a unit and the free use of the rental truck. Although the truck at this location was already reserved on the day I needed it, Mike made a point to contact another location to ensure I had the use of a truck. And my unit was freshly painted before I moved in. Can only say good things!

Mike Harrison

8 months ago
Roger went above and beyond for me when I was in a tight spot. Stayed late and hooked me up anyway. Good people here.

Arynn Andrews

8 months ago
Awesome service, professional staff, clean environment. One of a kind facility my family has used for years!! Mike is an awesome manager, very understanding and accommodating. Alan is one of the security guards and does an excellent job. the staff makes this company top notch.

Lynette Andrews

8 months ago
This is a great storage facility. It is clean, organized, and the staff are very helpful. Mike, the manager, is always helpful and the security guard, Alan, always treats us so well. Thank you, Jack Rabbit Hilltop!

Chantal Paddyfoot

8 months ago
The Manager Mike Is awesome he was always available to answer all my questions and made this process seamless. I recommend this place to everyone. Great customer service, good location, and affordable.

Teri Condor

8 months ago
I had such a great experience with this location! Mike, the owner was very helpful and easy to work with as well as Sam the night guard. Their storage rates are reasonable and condition of the units are exceptional as well! If you move within 15 days of your rental agreement you get to use their moving truck for free (with a few exceptions) which I took advantage of and that was a great experience also! Thanks so much Jack Rabbit Storage!

Karen Blanchard

7 months ago
We've been using this facility for quite some time. Penny and Mike are so courteous, helpful and accommodating. The grounds are clean, as are the storage units. Would highly recommend it.

Kirsten Wilson

6 months ago
Really nice staff and the rent is reasonable. The property is kept clean. I never worry about my stuff while its stored here.

Keesha Diaz

5 months ago
Wonderful experience!!! The store manager was so nice and helpful. I was very happy we choose this storage facility! I would absolutely recommend!

Victoria K

5 months ago
Mike was very personable and conversated with me during the whole process and made it super simple!! His customer service was by far exceptional!! He really went above and beyond his duty and made my time there quite pleasant..I got first 2 months half off too...so I feel the price and quality was great...I definitely recommend Jack Rabbit if u r looking for short or long term rental!! Thanks again Mike! Samantha

B. Naff

3 months ago
This is the best storage facility I have dealt with ever. This past week I had a lot of moving I had to do and with Bailey & Melissas help it all went very smoothly. Theyre very friendly and professional and left me with no worries about using their facility. They drove me around to view the unit I was renting and were thorough with all the information I needed to know. They made the process quick and easy. I highly recommend them if you need storage or a moving truck rental.

Gillian Bura

2 months ago
Mike was amazing! Helped me move in quickly, had wonderful customer service, and the facility was perfect. I felt like my property was safe and in good hands the entire time I used the space.

Christina Underwood

3 weeks ago
Friendly, courteous & helpful staff. Manager even helped me with making the right decision & yes I rented a unit.
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Storage Facility Amenities13 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • RV, Car, Boat
  • Roll Up Doors
  • Truck Rental