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Jack Rabbit Self Storage - Shore Drive

5185 Shore Drive, Virginia Beach, VA 23455

Office Hours Closes in 19min
  • Daily9am - 9pm
Gate Hours Closes in 19min
  • Daily7am - 9pm
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Storage Customer Reviews

Gabriella McIntyre

1 year ago
Extremely helpful and willing to lend a hand! When I was trying to break down big moving boxes, Henry was kind enough to give me a hand. Very flexible hours and they go above and beyond to help you figure out what storage is best suitable for you! Would recommend 10/10!!

Jamie D'Alvia

10 months ago
The service is super fast and extremely helpful. I had no problems at all. I must recommend.

Steve Courter

1 year ago
Conveniently located on Shore Dr. at Independence. Competitive rates, VERY clean inside and out. Lights in most units, with easy access. Units are very secure, dry, and you always feel safe when you are there. We had our unit for 10 months, tropical storms, snow, all kinds of weather. No problems with moisture or leakage, this is a highly maintained facility, which sets a high standard for the area. Long term storage is easy, as they offer pay as you go, or monthly credit card deduction. You can reserve space ahead of time, check in is quick and easy, as well as check out. Hard to beat!

Crystal S

1 year ago
Choosing a place to store my personal belongings was not an easy task at all. This is my first time storing and I was completely lost as to where to start. I googled several places, but Jack Rabbit On Shore Drive always caught my attention. The manager was extremely helpful in making sure I selected the right size storage. His customer service with me was very well. The rates were also great! The maintenance of the storage units are great! I love the high ceilings. I would definitely recommend JR on Shore Drive to rent with Henry!

Ashley Reisinger

1 year ago
Jerome was very welcoming, friendly, and knowledgeable when showing me my unit and getting me started. He showed me how to use my access code, explained how everything worked, and gave me helpful storage advice. Overall great experience ! :)

Apache Dan

10 months ago
Jerome was highly professional .. Very funny and very kind hearted helped us out with the move and best damn security gaurd out here as well

Michelle Pierce

10 months ago
Jerome was great. Very friendly and helpful. Site was clean and nice.

Mica Claiborne

9 months ago
Great customer service!! Jerome was extremely helpful. I was able to rent a unit within minutes. I strongly recommend this place.

Tia Ray

9 months ago
This is very well maintained property. I feel safe there and my possession are in good hands. They have great move in specials and Rogers customer service is excellent and very professional. I highly recommend this location.

Trevor Standiford

8 months ago
Wonderful units, very clean. The site is in a wonderful location and is very secure. Would definitely recommend to a friend.

Clarine Barnes

7 months ago
Extremely friendly and helpful. Went away from the office and immediately came back to help me. Thank you!

Jamie Hardison

7 months ago
Jerome was so helpful and I enjoy coming here all the time. They are always so welcoming!

Jennifer Stout

7 months ago
Nathan was awesome in assisting me in getting a storage unit that was a good fit for my needs. He was very friendly and made the process quick and easy. Awesome service!

Roselynn Solis

6 months ago
I had problems doing the online rental because of the military information, but Nathan was gladly to help me out. He was very nice and very welcoming.

Amber Smith

5 months ago
Henry is amazing. Very helpful and funny enough to keep you entertained.

Philip Lutz

5 months ago
Jack Rabbit Shore Dr is a very clean, well run, and organized facility. The staff are very friendly and actually know who you are as a person and not just a customer. Should I ever need another storage unit, this is the location I will choose again.

Kelley Bland

5 months ago
This a great place to store your stuff. The manager Henry is a great person!

juicy j

4 months ago
If you ever need a great clean storage unit this is the place ! I had my unit for the last three years . And if I do need to rent again I know where to go . I would like to note , Henry ! ( manger ) always goes above and beyond . ! Anytime I dropped in he was always available to help me I truly appreciate the customer service . Thank You

Thomas Trout

4 months ago
Got in town at 7pm and Jack Rabbits was the only place still open thank god!! Sandra was very helpful over the phone. JEROME, JEROME, JEROME. He was awesome! We had less than an hour to unload 3 hours worth of stuff. He brought us water and checked on us to make sure we were doing ok multiple times. We did not finish until 30 min after closing but he was very understanding and courteous. Only recommendation is the need for a large rolling card of some sort.

Jerrod Pass

4 months ago
Jerome with the gold badge gave me a great first experience! I would recommend this place to anyone. Thank you !

Robert Ford

4 months ago
I came here yesterday to get a storage unit. And the guard here was so helpful and made me feel at ease. He made me feel comfortable and leaving my stuff here and not worried about someone breaking in and stealing it. His name is Jerome. Super nice guy easy to talk to. So thanks Jerome

Gary Newton

3 months ago
I have rented a space from Henry at this location for 5 months now and Mr Santiago has been one of the most helpful and informative people I have ever worked with. He has always been available to answer any questions and always provides positive suggestions for my storage needs. I rented three spaces from him at one time and currently have 1unit at this time. All personnel that work here have been very pleasant and helpful every time I have asked for help or assistance. I would suggest any self storage facility that Mr Santiago manages to any and all people that need a storage unit.

Brittany Sims

2 months ago
Mr.Henry helped me out A LOT. Being prior military, he understood my need to store my vehicle and made the process of getting a storage easy and quick. HIGHLY RECOMMEND this storage! Thank you Mr.Henry!!!

M J

9 months ago
I called and made a reservation with a female who was very friendly. She answered numerous questions I had, explained a lot and quoted me a price that I was happy with. Everything went excellent with her! When I arrived the next day upon opening I was greeted by a man that said he was covering this location for the day. I was glad he was not the manager because I did not feel welcomed -AT FIRST - at all. I was quoted $20 more then the prior person told me. After about 5 minutes the gentleman changed and became very friendly and everything went surprisingly well. I really liked the use of the Moving truck, the site and unit were very clean, the office was spotless and the location is perfect! I plan on renting here a while. I did not like having to prove that I was a good person to rent a storage unit. This was not a "storage unit " interview.

Angellyn Brede

4 months ago
Nathan was great at helping find another unit. Unfortunately, I read on the website that units were climate controlled and there was no option of selecting either with or without on the website. Got quoted a process thinking it was climate controlled but when I got to the storage got told it was more.. at least $30 more. Hope y'all can fix that so no other person gets caught up in having to dish out more than they thought. Thanks !

M J

8 months ago
I called and made a reservation with a female who was very friendly. She answered numerous questions I had, explained a lot and quoted me a price that I was happy with. Everything went excellent with her! When I arrived the next day upon opening I was greeted by a man that said he was covering this location for the day. I was glad he was not the manager because I did not feel welcomed -AT FIRST - at all. I was quoted $20 more then the prior person told me. After about 5 minutes the gentleman changed and became very friendly and everything went surprisingly well. I really liked the use of the Moving truck, the site and unit were very clean, the office was spotless and the location is perfect! I plan on renting here a while. I did not like having to prove that I was a good person to rent a storage unit. This was not a "storage unit " interview.
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Storage Facility Amenities13 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • RV, Car, Boat
  • Roll Up Doors
  • Truck Rental