18 storage sizes for rent
Office Hours
Daily9am - 9pm
Gate Hours
Daily7am - 9pm
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Storage Customer Reviews
Wanda Lavender
2 years ago
Went in after normal hours and was able to get a unit with a monthly special of first month free. Awesome
David bentley
2 years ago
Went to get a storage unit and was helped completely by Gabrielle. Quick and painless. I will tell all my friends
Amie Harrell
2 years ago
Brenda is fabulous! She was efficient, professional, and very friendly. I am very happy with my experience and am confident I made the right choice in storage rental companies.
Stephen Woodson
2 years ago
Glad to have chosen this storage location. It seems like it might be a bit more expensive than other places, but well worth it for cleanliness, organization, ease of access, and especially customer service. I want to give a special shout-out to Ted Logue the security guard, and Lee (sp?) for phone customer service. Both have been very helpful and have gone out of their way to make sure I have a good experience.
Bess Avery
1 year ago
Mike, Eddie, and Beth were so very helpful getting us moved into a better unit. VERY COURTEOUS AND HELPFUL, We highly recommend this facility, Unit J554!
April Murphy
1 year ago
Bailey was wondering in helping me select a storage unit, quickly and at the best rate I was able to find!! Facility was clean and easy to access. Highly recommend!
Kenneth Motley
1 year ago
Nice facility, bailey at the front desk helped me out. Got me a great deal, and the storage just right for my needs.
C. A. Murchison
1 year ago
I was extremely impressed by Bailey at this location, not only was she knowledgeable and accommodating, she went above and beyond my expectations when I visited this place of business. Excellent customer and a secure environment. I would definitely recommend that you patronize this storage facility. Thank you Bailey for exuding excellence in your position at Jack Rabbit.
Surrown Sound
1 year ago
Today I visited this location and had a delightful experience with Bailey. She was very friendly, prompt, and did a great job getting me in and out the door. I would highly recommend this location for storage purposes to anyone in the area. They do a great job communicating and have affordable rates. A+ service!
Ryan McKenney
1 year ago
We loved our experience at Jack Rabbit! Bailey gave us great service and we highly recommend this company! Truck is free with unit, which was a great bonus! Thank you Bailey and Jack Rabbit!
Katherine Simpson
1 year ago
Jack Rabbit storage is great! Today, I spoke to Bailey on the phone and she helped me navigate the website. She also answered several questions that I had about storage units. She was engaging and polite; very helpful in meeting all of my moving/storage needs. I wouldn't go anywhere else. Thanks Bailey!
chris pickett
1 year ago
Went into the jack rabbit to get some info. I was referred and I only wanted to store my furniture for a couple of weeks. The staff was AMAZING. Pam told me she was new but you definitely couldnt tell with how much she knew and how patient she was with all my questions. Ms Bailey was there as well. She went above and beyond for me. Seriously, Bailey is the best!!!! And saying that is a understatement. Thank you for everything today ladies.
Whitman Sterling
1 year ago
Clean facility. Fair rates. Bailey was exceptionally helpful. Id recommend for storage needs.
Camille Wall
1 year ago
I just wanted to say how incredibly impressed I was with working with Melissa. She went above and beyond today to help me and even went back inside after clocking out to help me again. I cant thank her enough outside of this review to let her know how much her kindness and hospitality meant to my family and I. I highly recommend this location and of course Melissa to anyone, its not everyday you come across a place of business where the employees go above and beyond the way Melissa did today!
Chase Turnquest
1 year ago
Melissa was so amazing!!!! I came in not sure exactly what size unit I needed and a little bit confused about everything... she was so helpful, courteous and polite she made everything easy and painless!!! 10/10 would recommend to anyone who wants a clean professional storage
Samantha White
1 year ago
Melissa was really helpful at Jack Rabbit! She helped us pick the best size unit for what we needed to store, and we loved using the moving truck for an easier move. Melissa even called to remind us to take the lock off of our unit after we moved everything out to make sure they could clean it and not charge us for another month there. Great service!
Naomi Esau
1 year ago
I'm consolidating items from my garage and two other units into one large unit. Melissa was extremely helpful in advising me as to what larger unit, costs, etc. would be best for me. Melissa and Bailey worked very hard to ensure that my move tomorrow will be an easy transition. Professional, knowledgeable, and courteous service was greatly appreciated with all that I have going on.
Jorge Cardenas
1 year ago
Bailey is awesome!
She has the most amazing customer service ever!
I walked to the storage place without really knowing anything and she explained and helped me with every single step.
The Jack Rabbit Storage is clean and convenient with easy access and unbeatable prices.
***THANK YOU VERY MUCH BAILEY***
Patrick Gibson
1 year ago
Bailey is an absolute pleasure to work with not only is she extremely knowledgeable but her customer service is top notch. You wont find a better experience in town! The facility is extremely well taken care of and secure. Great experience.
Donald Deibler
1 year ago
I needed storage between moves from one house to another, Melissa was extremely helpful in assisting me to figure out what size unit would fit my needs best. It was pouring down rain when I showed up, but Melissa had no issues with taking me to see the unit I had picked. The facility is very clean and convenient. I cannot say enough about how helpful Melissa was and still is. She is very helpful, friendly and has been very upbeat personality. Melissa is pure joy to work with.
Stephanie Erwin
1 year ago
Fantastic service! Bailey made me feel welcome and took the burden of moving off our shoulders. She helped me pick the perfect unit for stuff. If you are looking for storage we highly recommend.
J Dean
1 year ago
Bailey is da bomb! She was extremely helpful and accommodating with our requests. We had to push back our move and she made sure to save the unit we wanted until we were ready. Great place if your looking for storage.
Keisha Mathew
1 year ago
Melissa made the moving in process very easy. She was very polite. And the storage units are clean & affordable. So they get 5 stars from me.
Now I'm moving out of the storage & Melissa has made this process so easy!!! I would recommend any & every one to come here!!!!
Kate Bellas
1 year ago
Melissa was professional and congenial. She also found the best value for what we need at the time. The overall experience has been very pleasant.
Kevin Hill
1 year ago
Great service! I couldnt ask for a more courteous staff, they always stop by and check on me when Im at my unit for a while. Thanks for always bringing me water its much appreciated.
Aaliyah King
1 year ago
Bailey was awesome . I really appreciate all of her help. I came in unsure of prices and if i was actually going to Choose Jackrabbit but she assured me this was the best option. She went above and beyond with her customer service ! Thanks a bunch
Melinda Anderson
1 year ago
We had the best experience! We used this storage place to store my son's belongings after being in the military. Unit was clean and just what we needed. We had a few mishaps with trying to schedule a moving van to move his stuff from this unit to his home. We also lost the key to the lock that we put on the unit. Through it all the employees there, Courtney and Bailey, were awesome! They went above and beyond helping me with this process. I highly recommend this place. Thank you so much Courtney and Bailey!
Daniel Crane
1 year ago
They made me feel like I had been a customer for years, on the first day. The unit is clean and very reasonably priced. The staff was super nice and helpful. Their truck was totally free as advertised which helped me immensely. I know my belongings will be safe and secure. When I dropped the truck back Bailey Schmitt, the resident manager for the Birdneck location, was very helpful. She could see how exhausted I was so she got checked in quickly and helped with some of the tasks so I could go home and rest. Also there were no gimmicks. Everything that they advertised was true. It was nice to go to a business for the first time and be met with integrity and character. Ellen Crane
chris seals
1 year ago
Went to get my things out of storage this weekend and was pleasantly surprised to find everything in great condition. No mold, mildew etc. The staff, Bailey, was extremely helpful, professional and courteous. She helped me checkout in no time flat and went out of her way to help me wrap up a few loose ends. Highly recommend this location!
Jean Thoroughgood
1 year ago
Thank you to Kortney and Bailey. Your kindness, patience, customer service, is beyond measure. You were so very helpful and I appreciate you both. Thanks again knowing understanding your customers needs and working to help in any way you can. You two are special.
Amber Hartman
1 year ago
Great service every time I have need anything, Bailey and Kortney have wonderful customer service. Its right down the street from my place and easy access to my unit that I know is safe. Keep up the great work!
Brad Thompson
10 months ago
Wonderful service. My family has been storing for years and every time we stop by the office we have felt like family. Kortney and Bailey are a delight to talk with and they always ensure we are well taken care of.
Kelly Hall
10 months ago
Thank goodness for Bailey and Kortney! They have been an abolsolute pleasure to work with since day one. My husband was in charge of storage and they knew how to get him set up with thre right size and price. Thank you ladies for your patience and knowledge. We know where to go in the future if we need storage again.
Gabriel Martinez
9 months ago
I'll definitely use JRSS again, they were seamless with their assistance in getting a good sized clean an pretty inexpensive storage unit. Kourtney was awesome and very helpful. I highly recommend using then.
Ruth Barnhardt
9 months ago
Clean! Good deal for your money and truck rental. Very easy online ordering. Trison is a true asset ...friendly and helpful.
Nakia Holmes-Randolph
8 months ago
Great service and very welcoming. Trison was very helpful in making sure I got everything taking care of! Would definitely recommend this property to others.
Priscilla T.
9 months ago
We stopped in the other day to get another unit during our move and as always Bailey and Kortney made the process quick, easy and enjoyable. Every time we stop by the property is spotless and we know our belongings are in great hands with the management.
Chefinstein 86
8 months ago
The ladies at jack rabbit have been really realiable, helpful and so friendly. I need to rent a truck and they got me one in a flash. Especially called other locations to see if they had some trucks on hand. Thanks to them it has made things alot better
Meredith Hartman
8 months ago
Staff: Professional, pleasant, and honest. They didn't try to sell me more space than I needed.
Facility: The office, property and unit are very clean! Fair pricing too!
Setting everything up was simple. Mark(who helped me directly) and the other staff were great!
Highly Recommended!
Keith Walker
8 months ago
Kortney was very accommodating and a pleasure to work with. She informed me that JR was one of the few places that did not have a time bound contract which sold me. They were great about giving me use of the truck and made my move simple. I would definitely use Jack Rabbit again! Thanks Kortney!!!
GLENDA HOPGOOD
8 months ago
My first two weeks have been great. Kortney and Bob or Bill (can't remember his name) have been kind, friendly, and helpful. I would reccomend this facility. It is also very clean and easy to drive around the lot an I am all the way in the back. Thank you Jack Rabbit peeps!!
Stephen Keller
8 months ago
Great place to store while I transitioned from out of state. Bailey has been a pleasure to worrk with, she throughly explained each step of the process and made sure I knew how to direct my movers on organizing my unit. Thanks for making this difficult time a little easier.
Steve Bernie
7 months ago
Great self storage facility! Facility is clean, and has absolutely fair pricing. Bailey was a tremendous help!
She was very thorough with explaining the price breakdown and had clear guidance. Thanks again!
Steph Mason
7 months ago
Wonderful people and a clean storage facility! The people who work there are kind and make sure we have cold water when organizing our shed on these hot days, we even got popsicles! Who does that? People who care about there patrons thats who.
Ashley Blake
7 months ago
I had an emergency, which required me to get my things into storage rather quickly. Kortney greeted me and got me exactly what I needed as fast as possible. She made an uneasy situation much lighter while being polite, efficient and professional. Highly recommend this storage facility.
Lori Rodriguez
7 months ago
The gentleman that works in the evenings, Bob I believe his name was is a great help! He is knowledgeable and made our move great! Would definitely store here again. Thanks Bob!
Dean A
4 months ago
Thomas did an outstanding job showing me the perfect unit. Very professional and the place is super clean. I will recommend to friends for sure!
Brittany Owens
4 months ago
Bailey was such a great help! Her and her team are very professional and you can tell they take pride in their work. The place is spotless!! I know I picked the right place! Thanks Bailey.
Ruth Edwards
4 months ago
Quick, fast and knowledgeable. I will definitely be back to use their services again in the future.
jaispot3 .
3 months ago
Its always been pleasant here. Had to recently move into a bigger unit. The new guy Thomas was very helpful and sweet. He kept checking to make sure we were ok, and even offered me a bottle of water as I worked . Which I was all too grateful for in todays heat. Felt safe moving from unit to unit with him popping up and chatting. 10/10 hope to see him around .
Betty Smith
4 months ago
Such a wonderful place to work with, I didnt know Storage could be so easy. My husband and I had so many questions and Bailey had an answer for everything, she really calmed me and ensured that she would be there every step of the way. She was pleasant and very helpful, she even worked with me on a few requests I had. I highly recommend her and will be telling my friends where they need to go if they ever need storage.
Richard Eskey
3 months ago
My husband and I visited the Bridneck Rd Jack Rabbit location in search of a smaller storage space which we expect we will have for an extended period of time. Bailey, who assisted with our search, was on duty and "took us under her wing" while we were looking for our unit. She was a pleasure to work with and easily satisfied our needs. This Jack Rabbit storage facility was clean and well maintained. It is in a area with good roadways and easy assess to a 4 lane road, Birdneck Rd. We would recommend it anyone who is looking for such a facility.
Lee and Bonnie , Virginia Beach, VA.
Kasey Moore
3 months ago
After a lot of researching and looking for storage units I decided to go with Jack Rabbit Storage on Birdneck Road. I read the reviews and I was sold. I can't express how amazing this process was. I was able to reserve and pay for my unit online which was so helpful considering my busy schedule. When I went to pick up my lock and key, I was greeted by Kourtney and Bailey. They were the sweetest! Not only did they make me feel so welcomed but they explained everything I needed to know about my unit. Bailey even gave me a tour and showed me where my unit was so I didn't have to wander around looking for it. 10/10 recommend!
Melvin Johnson
3 months ago
Thank you so much Kortney for your help and service. You were so nice and knowledgeable. It was a pleasure speaking with you. Thanks again.
Diego Wheeler
3 months ago
Bob was a very genuine man. He was polite enough to stay after working hours to help find us the best unit to fit our size! He even offered us a helping hand and was very accommodating ! I cannot thank him enough for what he did to help us! I recommend this place to anyone! Make sure you ask for bob!
Tekyra Jackson
1 month ago
Kortney was a pleasure to work with! She made getting the rental fast and easy. I also rented the truck which was a very convenient bonus that came with the unit. The entire process was smooth and efficient! Im very happy I went with this company and would definitely recommend!!!
Ebboni Williams
1 month ago
Thomas was an amazing help and made our process stress free and enjoyable. He is truly a gem. His great personality made the process easy to endure and made my morning great! Blessings unto him
Roe Gatto
4 days ago
Easily accessible. Clean storage unit.
What sets this storage company apart is Bailey. Her customer service is second to none. Friendly, courteous and professional! I recommend Jack Rabbit on Birdneck Rd highly!
Aimee Rhodes
1 week ago
We greatly appreciate all the staff at this Jack Rabbit Storage especially Bailey and Kortney. We have had units for years at this location, do to the friendly professional staff and the quality of the location. We recently were in need of switching our units and Bailey and Kortney made sure we were taken care of, so we wont have to find a new location. So if you have any storage unit needs, please tell the girls Aimee sent you. Rating only goes to 5 stars but they deserve and provide 10 star service.
Russell Culbertson
1 year ago
This place has been a life saver for me.... clean, courtesy, and very well kept. The staff, Ms.Bailey, was very helpful and help with my assistance of information.
Matt Knight
11 months ago
Had poor customer service. Bought a locker. When the door was open. The jewelry that was supposed to be in it was not there. They did nothing to make it right. Said they would call within 48 hrs. Never received a call.
Amanda Crossman
1 month ago
Inconsiderate customer service.
Will put extra locks on storage units of deceased people when relatives (children specifically) are trying to retrieve their belongings.
They will tell you one thing and conveniently forget to tell you multiple other things needed to get access to the unit after the person has passed away.
They threaten units for auction if the unit isn't paid for (yes it is law and I respect that) while being inconsiderate towards the situation and switching stories on how to gain access, tho there are laws protecting them from your extortion tactics.
Figure out your policy and make sure your employees understand them.
Storage Facility Amenities10 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Drive-up Access
- Exterior LED Lighting
- Free Move-In Truck
- Gated Entry
- On-site Management
- Online Bill Pay
- RV, Car, Boat
- Truck Rental
Evelyn Kelly
2 years ago