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Jack Rabbit Self-Storage - Williamsburg

1629 Merrimac Trail, Williamsburg, VA, 23185

Office Hours Now Open
  • Daily9am - 9pm
Gate Hours Now Open
  • Daily7am - 9pm

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Storage Customer Reviews

Matthew Burton

9 months ago
Todd was incredibly helpful! He helped us figured out what size unit we needed, helped us rent the truck and so much more. Great customer service! Highly recommend.

Jeremy Williams

10 months ago
I had a rough time getting all my stuff in somewhere that I could find reliable and trustworthy, that quickly changed when I went to Jack Rabbit. What a great experience I had. Todd really helped me get it in, I couldn't be more grateful. He was very friendly and made it real easy for all my stuff to get in there. 5/5!!!!!

Josh Gulley

9 months ago
I've used Jack Rabbit while moving three times over the past decade and have never had anything other than a perfectly smooth experience. The units are reasonably priced and clean, the staff is friendly (that guy Todd is awesome), and the location is perfect if you're anywhere between the Lee Hall area of Newport News/York County and Downtown Williamsburg/CW. Then again, even if you don't live in one of those areas, the facility is DIRECTLY off the interstate so I'd imagine it would be convenient for lots of other folks as well. You get to use their moving truck for free when moving in, and it's only 30 bucks to rent it after that - and the truck's bigger and nicer than what you'd get for that price elsewhere. Also, I have to say (and maybe there are several Jack Rabbit trucks that move from location to location, so I don't know if I just lucked out), I was honestly surprised by how well it responded on both acceleration and braking, and how smooth the ride was... not that that's incredibly important, but it was a nice unexpected bonus compared to other moving trucks I've driven. I would say though, if you know when you want the truck, try to reserve it in advance, because I think there's only one on site. I went in to pick it up on moving day and somebody was at the counter trying to rent it... so, good thing I'd already reserved it our I would have been out of luck. So while I honestly hope NOT to be moving again anytime soon, if I did end up needing storage for whatever reason, I honestly wouldn't even bother looking anywhere else; these guys've earned my repeat business three times over.

Linda P.

11 months ago
Referred here by another renter. Got a great deal. Todd helped us find just what we needed. He and William were courteous, friendly and super helpful. Location is so easy to use. Lots of security. Will definitely recommend this facility.

Erika Gulley

1 year ago
Both times I've used this Jack Rabbit facility I was very happy with how quick and easy it was. The staff is friendly and helpful and the prices are great. It is especially convenient that they include free use of their moving truck at move in and offer very reasonable rates to rent it upon moving out.

sue yeatts

8 months ago
Todd was terrific! This was a totally new experience for me and Todd could not have been nicer or more helpful. The facility is very well maintained. It is obvious Todd takes great pride in his work.

itsmayhem Harris

8 months ago
Todd was amazing; still is! Helped me pick the right storage unit and works with me when i need it! I recommend all my friends here!

Kisssea Hall

7 months ago
Ok so I got my storage unit from Jack Rabbit today. Earlier I got the wrong size, but when I returned later and wanted a bigger space they were super helpful. Todd came down and gave me some different options, and William took me around to look at the different units. Outstanding customer service guys!!!! I'm thrilled to be the newest member of the Jack Rabbit family.

E Fonseca

7 months ago
This facility is really Awesome! It is managed by 2 TRUE Professionals; Todd and Brian provide some of the best customer service I have ever seen. They listen to the customers needs FIRST and then make recommendations. Also, I notice every time I go by the Williamsburg location; the grounds and restroom is ALWAYS Super Clean!!! Todd and Brain really maintain their facilities to the higher standards. When it comes to Storage; to me there is only ONE Choice; Jack Rabbit in Williamsburg; go see Todd and Brain; they will take good care of you!

Dee Shanley

7 months ago
I stopped by Jack Rabbit to look into renting a storage unit and possibly their moving truck. Bryan was most helpful and very courteous!! He was very knowledgeable and nice!! Thank you Bryan for all your help!!

Chase Marley

7 months ago
Great service, and very professional. Bryan Mortimer was very helpful and knowledgeable in all questions I had. All and all I will be a customer just for the simple fact of Bryan Mortimer.

Amy Bundy

7 months ago
I am very impressed with the service here at Jack Rabbit. Todd went above and beyond to make sure I had a great experience. Amazing service! Will definitely come back for all of storage needs.

Kierstin Hall

6 months ago
Todd was great ! Very helpful, and made my choice easy. Will always use jack rabbit. And will 100% always recommend jackrabbit

kelly vick

6 months ago
Rented a unit this evening, and WOW what a pleasant experience. Jordan was very helpful and helped me find an affordable unit to fit my belongings perfectly. He even recommended a climate controlled unit to insure that my belongings would be stored without the worry of moisture damage. His manager, Todd, passed through the office during my visit and introduced himself and the both of them made me feel so welcomed, and comfortable!! To everyone who is looking for a storage unit I would definitely recommend "Jack Rabbit" to be your first choice!!

Aaron Mosier

6 months ago
Good prices, friendly staff, great customer service and very convenient with clean, easy to access units. We're using this storage in Williamsburg for the second time. After such a good impression the first time a year and a half ago, I didn't even bother looking anywhere else when we needed storage again. If the location is good for you, JUST GO HERE! Don't bother shopping around because I don't think it can get any better than Jack Rabbit.

morgan livingston

6 months ago
i went in to check out the rates and was very impressed with Bryans knowledge and friendliness! he was very accommodating and answered all of my question. Thank you Bryan!

Ashley Houston

3 months ago
The new guard Jessie was very nice and I was very surprised when he told me it was his first day! He was very helpful

Rebecca Houston

3 months ago
Came there this evening to purchase some fruniture from a renter here and the young man Jesse was very helpful and friendly. Nice place all around.

Cassie Jo

1 month ago
The manager and her team are awesome. Jack Rabbit was extremely helpful to our move.

A Google User

3 months ago
Im new in town, and I dont know much about Williamsburg. Jessie( the security guard) was very helpful with directions and tips. So far jack rabbit storage has been a good experience!

stack 1014

3 months ago
New guy Jessie made things easy on me and gave good info on local mover company's
See all Reviews

Storage Facility Amenities13 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Roll Up Doors
  • Security Guard
  • Truck Rental

Storage in Williamsburg, VA

Located on the Virginia Peninsula, Williamsburg is in the northern part of the Hampton Roads metropolitan area. The city's tourism-based economy is driven by Colonial Williamsburg (the restored Historic Area of the city), which is essentially a living history museum, depicting the lifestyles and culture of the 18th century colonial period in American history. Along with nearby Jamestown and Yorktown, Williamsburg forms part of the Historic Triangle, which attracts more than four million tourists each year.

Also to be found in Williamsburg are two major theme parks, Busch Gardens Williamsburg and Water Country USA, as well as Go-Karts Plus Action Park and 2 miniature golf courses.

The city has been the home to The College of William & Mary since its founding in 1693, making it America's second oldest college (behind Harvard University). Technically a university, William & Mary was also the first U.S. institution to have a Royal Charter, and the only one to have coat-of-arms from the College of Arms in London.

Our Williamsburg Jack Rabbit location has been proudly serving students attending William & Mary since 1985. Being only about 4 miles from the campus has made Jack Rabbit the number one storage solution for students and surrounding communities for decades.